Leading from Afar: Top 3 Tips to Lead Remote Teams
The Remote Work Revolution may have caught the world off guard, but a few months into the global Covid-19 pandemic, it’s clear that we have all learned that teams don’t have to be co-located to be successful. As we all adjust to new ways of working, there is more pressure than ever on managers to […]
Improving Team Cohesion and Collaboration
During a recent coaching call with a senior executive at one of the big 4 banks in South Africa, the question of team cohesion and collaboration in a post-pandemic world, was raised. Top of mind for this leader – as for many others – was the realization that the future of work is already happening […]
How to move your workplace Learning & Development online
Now that terms such as ‘social distancing’, ‘remote work’ and ‘distributed workforce’ have become solidly entrenched in our collective workplace vocabulary, it’s time for us to permanently adjust our ways of working, communicating and learning in the new world of work. These new developments, however, pose a significant challenge to many businesses – especially in […]
EX and EVP: Your Secret Weapons to Winning the War for Talent (Part I)
Part I: The Basics The world has come a long way since the First Industrial Revolution and the queues of hopefuls, wishing to swap subsistence farming for a prosperous city life and willing to do back-breaking work in an awful environment, for the opportunity. The lure of a monthly salary and a few standard benefits […]
EX and EVP: Your Secret Weapons to Winning the War for Talent (Part II)
Part II: Crafting your EVP Ever wondered why you buy the brand of toothpaste you always buy or what could possibly get you to try something new? It’s a complicated mix of branding and marketing, really. The new brand of toothpaste – through marketing – manages to convince you that what they offer, is somehow […]
EX and EVP: Your Secret Weapons to Winning the War for Talent (Part III)
Part III: The Hype about EX “Employee Experience” or EX is really just the umbrella term that we use to describe the various interactions that individual employees experience with their employer from the point of hire, through to the point where they retire. Gallup defines it as “The employee experience is the journey an employee […]
Why Your End of Year Function is Now More Important Than Ever
As we get closer to the end of year, the rates of COVID-19 cases don’t look to be dropping in South Africa. This is worrying but it is an entity we have united together to overcome throughout 2020. What may be more scary and lurking in the shadows is a complete disconnect of office culture […]
The Link Between Employee Experience (EX) and Customer Experience (CX)
Companies spend a lot of time and money trying to improve their Customer Experience (CX). However, over the last few years we have learned a lot about wellness and the importance of employee health. Employees that feel looked after by their company are more likely to be loyal and productive. This makes the company produce […]
How Leaders Can Adapt to Uncertain Times
The main issue now is unpredictability. Our go-to solutions might not work, and ‘normal’ actions can have unexpected consequences. Problems that were complicated are now complex – they are unpredictable and unprecedented.. What this means is that planning ahead and asking experts won’t always work. Being ‘complexity conscious’ is key, and you need to adapt […]